Return Policy

Return Policy for Fruits and Vegetables Delivery

We appreciate your business and want you to have a positive experience with our fruits and vegetables delivery service. Please carefully review our return policy to understand how we handle returns, exchanges, and refunds.

Quality Assurance:

We take utmost care in selecting and delivering fresh and high-quality fruits and vegetables to you.
Our products go through rigorous quality checks to ensure they meet our standards.
If you receive any items that are damaged, spoiled, or not up to our quality standards, please contact us within [number of days] of delivery.

Return Process:

To request a return, please contact our customer support team via email or phone within the specified time frame.
Provide details such as your order number, the specific items for return, and the reason for the return.
Our team will guide you through the return process and provide further instructions.

Eligibility for Returns:

Returns are accepted for products that are damaged, spoiled, or not meeting our quality standards.
Please note that due to the nature of fresh produce, minor variations in appearance, size, or color may occur and do not necessarily qualify for a return.
Proof of purchase, such as the order confirmation or receipt, may be required for processing the return.

Refunds and Exchanges:

Upon verification of the return request, we will provide you with options for a refund or exchange.
Refunds will be issued to the original payment method used for the purchase.
In the case of an exchange, we will replace the returned items with fresh ones of equal value, subject to availability.

Return Shipping:

Depending on the circumstances, we may arrange for the return pickup or request that you safely dispose of the items.
Please follow our instructions regarding the return shipping process to ensure a smooth return experience.

Timely Communication:

We kindly request that you notify us of any issues with your order as soon as possible.
Timely communication allows us to address your concerns promptly and provide an appropriate solution.

Non-Returnable Items:

For hygiene and safety reasons, certain items, such as cut fruits, pre-cut vegetables, or items that have been altered or used, may not be eligible for return.
Non-perishable items or products with extended shelf life may be subject to different return guidelines.

Note: This return policy is subject to change without prior notice. Please refer to our website or contact our customer support team for the most up-to-date information.

We strive to provide you with the freshest and highest-quality fruits and vegetables. If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer support team. Thank you for choosing our fruits and vegetables delivery service.

Sincerely, HARDIN BAZAR